Introduction
This guide explains how to update your account email address and contact details in your account settings. If you can still access your account, you can usually make these changes yourself. If you no longer have access to your current email address or cannot edit your details, contact support for help.
Before you start
- Your account login details
- Access to your current email inbox, if you need to verify a new email address
- Any updated contact details you want to save
Update your email address or contact details
- Sign in to your account.
- Go to your account settings.
- Look for a section such as profile, personal information, or account details.
- Select the field you want to change, such as email address, phone number, or other contact details.
- Enter your updated information.
- Save your changes before leaving the page.
Verify your new email address
Some platforms ask you to verify a new email address before the update is completed. If prompted, check your inbox and follow the verification link or instructions in the message. If you do not see the email, check your spam or junk folder.
If you cannot update the details yourself
If you no longer have access to your current email address, or if the option to edit your details is not available, contact support. We can help update your account securely after we verify your identity.
Tips
- Use an email address you can access regularly.
- Double-check your spelling before saving changes.
- Update your contact details anywhere else they may be used, such as billing or delivery preferences, if applicable.
Contact support
If you need help updating your account email address or contact details, please contact support through [support channel] and include your account information and the changes you want to make.